Returns/Shipping
Q. How long will it take to receive my order?
A. We aim to process orders placed before noon the same day and orders are shipped Monday - Friday. Orders placed after 12pm on Fridays will ship Monday.
Standard Shipping within India: delivery within 3-4 business days
Q. WHERE IS MY ORDER?
A. You can always track your shipment on our tracking page here! Note that orders ship within 1-2 business days after being placed Monday - Friday. We are closed on Saturdays and Sundays. Orders placed after 12pm Friday, will ship on the following Monday morning. After your order has shipped, you'll receive an email confirmation with the tracking number. Please note that your tracking number may take 1-2 business days to become active.
Q. MY TRACKING NUMBER IS NOT SHOWING ANYTHING?
A. Don't worry! Your tracking number may take 1-2 business days to update from pre-shipment status. If it has been more than 3 business days and there is still no update, just send us an email and we will make sure your package reaches you.
Q. MY TRACKING ID SAYS THE PACKAGE WAS DELIVERED, BUT I CAN’T FIND IT ANYWHERE. WHAT SHOULD I DO?
A. Try the following: Check your mailbox, it’s usually there. If the package isn't in your mailbox, check with a friendly neighbor / doorman, or a well-meaning roommate / partner, who may have received the package on your behalf without letting you know. Call your local post office. Sometimes if you are not home, this is where it ends up 99% of the time! While we can't take responsibility for shipments that have arrived but are misplaced, we do find that they materialize quite quickly! Email us at support@brdggroup.com with any questions. Returns & Exchanges Policy: We stand behind our products and offer a 90 days money back guarantee. If you don't love your order, let us know, we'll give you a full refund no questions asked. Bundles & Special Offers: If you are returning an item that is part of a special offer for bundled items, you will be refunded the difference between the total amount paid minus the full priced item since the special offer will no longer qualify.
The Game Changer Lift & Shape Bra
Q. Are they reusable? How many times can I wear them?
A. Each pair is one-time single use. There are 5 pairs (5 right + 5 left) in each pack.
Q. Do they work on larger cup sizes?
A. Yes! We created these specifically with larger and heavy breasts in mind. Please refer to the size chart and you can also get extra coverage by stacking multiple pairs or combining with our shape tape for extra support.
Q. Which size should I get?
A. Please refer to the size chart on the product page. If you are unsure, we recommend going 1 size up because you can always trim the bra down to a smaller size for a perfect fit.
Q. Will these fall off when sweating?
A. The Game Changer Bra is guaranteed sweat proof. We are using technology invented for athletes designed specifically for your boobs. It will NOT come off with sweat due to the breathable hemp fabric fibers and unique adhesive application technology that allows sweat and air to evaporate. The adhesive is heat activated and fully bonds to the skin after 20-30 minutes and continues to adhere stronger due to body heat and warm outdoor temperatures.
Q. How long can you wear them?
A. The Game Changer will stay on until you take it off. As a safety precaution we recommend first time users try the test strips and only wear the bra for 2-3 hours at a time to see how your skin reacts and gradually build up with time.
Q. Is the Game Changer waterproof? Can I swim with them?
A. You need to be dry when applying the bra so that the adhesive can adhere to the skin. After applying the bra wait 30 minutes for the adhesive to fully bond with your skin. Once fully adhered you can go swimming and get wet!
Q. THE TAPE DIDN’T STICK TO MY SKIN WHAT’S GOING ON?
A. We use the highest quality medical grade adhesive that is guaranteed sweat proof and waterproof when applied correctly. If the product did not stick, there are usually 3 culprits:
(1) Repositioning. This is THE most common issue. The nature of the Game Changer and Shape Tape adhesive is that it can not be repositioned or restuck. Once it makes contact with the skin, it can not be removed and reapplied. A new strip or pair would need to be used. I know this can be frustrating and seem wasteful when learning how to use the product, but it is the limitation of this type of adhesive. However, once applied correctly, the product should not move until it is removed with oil or our remover.
(2) The chest area was not oil-free enough. This can be from using an extra moisturizing shower cream, or generally having an oilier skin type. We recommend cleansing with an alcohol residue-free astringent or non-moisturizing soap and water, or our Skin Prep is perfect for this. The skin must be dry and free of excess oils that can prevent the adhesive from sticking.
(3) Chest area was not dry enough or damp. If applied right after the shower, there might still be too much moisture in the skin. That dewy feel is usually a sign that all the moisture hasn't yet been absorbed or dried fully, and this can prevent getting good adhesion. However, once your skin is properly dry, and the product is applied correctly, it can withstand water and sweat!
Q. How to remove Game Changer and Shape Tape
A. ALWAYS REMOVE WITH OIL
Never try to remove the tape with dry skin or water.
The Game Changer and Shape Tape are waterproof and MUST be removed with oil or medical tape remover (baby oil & coconut oil work well). Saturate the entire surface area of the tape in oil, covering the fabric area completely, and leave for at least 5 minutes. The oil will help dissolve the adhesive and prevent any pulling of the skin during removal. After the oil has saturated the surface area of the product for five minutes, gently pick a corner with one hand and start to peel off, while holding the skin down and applying pressure just below where the tape is coming off, with the other hand.
No-Show Nipple Covers
Q. Are they reusable?
A. No-Shows can are guaranteed to last 3 months and tend to last most customers around 6 months with proper care. We even have customers who say they last for an entire year!
Q. How do I apply my No-Show Nipple covers?
A. Make sure your chest is clean and free from oils, moisturizers, or perfume which can reduce the effect of the adhesive. Turn your petal inside out and then firmly cup and smooth over your nipple.
Q. How do I take care of No-Show Nipple Covers?
A. Taking good care of your adhesive products will ensure that they last. After every use, we recommend rinsing with warm water and then allowing to air dry. Once your product is dry, re-apply the protective plastic film that it came with and store in its protective travel case.
Q. Will they stay on if I sweat or it's hot outside?
A. No-shows withstand moderate sweat. Wear together with our Game Changer Bra or Shape Tape and they are guaranteed to stay on no matter what the temperature outside and extreme perspiration.
Q. Are they seamless? Do they show under clothing?
A. No-shows are seamless, our single layer of SkinMimic technology with precision thin edges blends seamlessly into the skin without leaving any visible outlines even under thin tops. The center is thicker for optimal coverage.
Q. Do they work for sensitive skin?
No-show nipple covers use a medical grade water based silicone adhesive that is skin friendly, hypoallergenic and dermatologically approved! They are Zinc and Latex free!
Q. Do they contain Zinc or Latex?
A. No, No-Show's are free from Zinc, Latex and any toxic chemicals.
Q. No-shows are completely comfortable to wear and painless to remove?
No-shows are completely comfortable to wear and painless to remove.
Q. Can I wear them if my nipples are pierced?
Yes, our No-Show's are nipple piercing friendly.